By using NYC Moving Pros, you agree to the following straightforward terms.
Referral service, not the mover
NYC Moving Pros connects requests with a moving partner. We are not the carrier or crew performing the move. The partner is responsible for its quote, contract, schedule, insurance, licensing, services, and performance.
Interstate requests
For an interstate household-goods move, the written transportation estimate and contract must come from the registered mover or broker responsible for that transaction, not from NYC Moving Pros. Before booking, confirm whether the company you are hiring is a carrier or broker, request its USDOT or MC number as applicable, review the federal consumer documents, and verify its authority and insurance directly with FMCSA. A referral or introduction is not a guarantee of federal authority, availability, price, delivery timing, or performance.
Inventory photographs
If you attach inventory photographs, they are compressed in your browser and sent with the private request notification when email delivery is configured. Do not include people, documents, apartment numbers, access credentials, valuables, or other sensitive information.
Quotes and estimates
Calculator ranges, guide figures, and service-page prices are planning estimates, not offers or binding quotes. A quote is valid only when issued directly by the moving partner after reviewing the actual inventory, access, timing, and scope.
Building information
Building rules can change and submitted building information may be incomplete. Confirm current COI, elevator, loading, scheduling, and deposit requirements with the building's managing agent before move day.
Acceptable use
Do not submit another person's private information without permission, impersonate a customer or partner, abuse forms, scrape private status URLs, or use the site to distribute malicious content.
Changes and contact
We may change the site, partner availability, or these terms as the service develops. Questions about these terms can be sent to hello@nycmovingpros.com.