For NYC landlords and property teams
Plan recurring cleanouts with a clear scope for every unit.
Coordinate apartment furniture removal and turnover requests across your properties. Start with the inventory, approval owner and building access; confirm the service arrangement before putting crews on the calendar.
Choose the request that fits the work
This page serves managers coordinating repeated removal needs and consistent handoffs. NYC Moving Pros is a referral and planning service; the service provider confirms the actual work. A request is not a booking, estimate or promise of availability.
Use one process, with unit-specific approvals
01
Map the recurring need
List the buildings or service areas, expected types of work and any known vacancies. Separate confirmed unit requests from forecasts so a planning calendar is not mistaken for a crew reservation.
02
Approve each unit separately
Name the person authorized to approve removal, the items to retain or hold, and the destination of each approved load. A portfolio agreement does not authorize disposal of a particular resident’s belongings.
03
Confirm access and written scope
Request the building’s current COI instructions, freight or stair access, loading rules, protection requirements and permitted hours. The service provider must confirm availability, exclusions, price and any change-order terms.
04
Reconcile the handoff
Agree what completion means before dispatch: item removal, agreed cleanup, condition photos or destination receipts where available. Record exceptions and who accepts the unit before the next vendor arrives.
Prepare a short portfolio brief
- Service areas, building types and approximate recurring needs, if known.
- For the first unit: furniture counts, photos without personal documents, stairs or freight dimensions and the intended destinations.
- Separate contacts for removal approval, building access and invoice approval; share access codes privately only when needed.
- Preferred work windows, elevator booking status and any building staffing or protection requirements.
- What is excluded, which items remain on hold, and what evidence the next vendor needs to accept the unit.
NYC logistics differ by building. A walk-up, a shared freight car and a restricted loading entrance require different plans. If several units share an elevator, ask the provider to validate the loading sequence rather than assuming all can be cleared in one window.
Compare scope before comparing price
Volume, stairs, carry distance, disassembly, loading access, disposal destinations and the requested documentation affect the estimate. Ask whether travel, disposal charges, building delays and a return visit are included. Agree who may approve extra work and how it is recorded. Donation acceptance and pickup timing require confirmation from the receiving organization.
Keep removal, repairs, specialist work and final occupancy approval as separate handoffs. A cleared apartment can still have unresolved repairs or compliance tasks.
Common planning questions
Can I start with one apartment?
Yes. Use the cleanout quote path for one defined unit. Use the portfolio form to explain recurring needs across one building or several properties; there is no need to invent a turnover forecast.
Does a request reserve recurring crews or fixed rates?
No. Submitting a request starts a review. Availability, recurring arrangements, pricing, billing and reporting must be agreed with the service provider in writing. There is no automatic priority or standing capacity.
Can you decide what a former tenant has abandoned?
No. The authorized owner or manager must resolve ownership and removal authority, with case-specific legal advice where needed. Keep disputed or unresolved items on hold; building access alone is not permission to discard them.
Are repairs and compliance included?
A removal scope does not include painting, pest treatment, hazardous-material remediation, inspections or certification for occupancy unless separately arranged with appropriately qualified providers. The manager retains responsibility for the wider turnover plan.
Keep the next handoff visible
Use a unit work order to record scope, the turnover board to track blockers, and a closeout packet to reconcile completion. These planning tools do not schedule a provider. If belongings remain unresolved, start with the pre-cleanout authorization checklist.
Tell us what repeats across your properties
Describe the recurring need and the first unit to review. Keep resident names, legal documents, payment details and access credentials out of this initial request. If you only need one job, request a single cleanout scope review.
Build a repeatable turnover plan
Start with the basics for one unit or a portfolio. Add operating details now if they're useful, or we can map them together later.